The cyber-world presents a paradox. We have to use the internet but it is dangerous if we let our guard down.
We use the internet for communication, accessing business and personal resources, purchasing goods and services, information research, etc., but the internet did not come with an instruction manual on how to stay safe.
The cyber-world consists of virtual systems and people – people like us, attempting to navigate the worldwide web, as well as criminals trying to steal information. How do we know what and whom to trust?
With so much online changing so fast, it is becoming more difficult to distinguish real versus fake, good versus bad. Cybercriminals know this, and they try to take advantage of people’s goodwill and generally trusting natures.
Like it or not, criminals communicate with us daily via email, text message, phone calls, etc. – all attempting to solicit a response. Criminals use time as a weapon to make you feel like you need to act now, or you will miss an opportunity, you will not qualify, you will pay more in the future, you will break the law, etc.
Criminals also know that we like shiny things and free stuff, so they entice us to click on links or go to websites to get what we want. Emotion is a powerful weapon, and criminals know how to wield it in order to exploit us.
Always remember: you are in control of your emotions, and you are in control of your cyber environment.
First, assume that every email from someone you do not know is a possible scam. You should practice extreme caution opening email messages from people or businesses you do not know. You should never click on links or open attachments in email messages without knowing the sender or without researching who sent the email and why you received the message from them.
Everyone with an email account is vulnerable to attack, but email is not the only attack method that cyber-criminals use. Scams can also start via a phone call, text message or post-paid mail. Be discerning in any communication you receive from an unfamiliar source, and even from familiar sources if it looks “urgent.”
The IRS does not threaten you if you do not “act now.” Your bank will not suspend your account if you do not verify your account information “right now.” The Saudi prince will not send you millions of dollars. Always be wary of any communication containing verbiage playing on emotion. Verify the validity of a request for information before replying. Be stingy when people request your personal or business information.
Be smart and stay safe!
Scott Long is the information technology director for the Diocese of Charlotte.